Privacy Policy

Last Updated: July 22, 2026

1. Introduction

Welcome to Nexora ("we," "our," or "us"). We are committed to protecting your privacy and providing a safe online learning environment. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

By using Nexora, you consent to the data practices described in this policy. If you do not agree with any part of this policy, please do not use our platform.

2. Information We Collect

We collect the following types of information:

  • Personal Information: Name, Student ID/Faculty ID, email address, profile picture, role (Student/Faculty), and academic information.
  • Account Credentials: Username and hashed password (we never store plain text passwords).
  • User Content: Posts, comments, task submissions, images, videos, PDF files, and YouTube links you upload.
  • Interaction Data: Likes, comments, task assignments, submission ratings, and group membership information.
  • Device Information: IP address, browser type, device type, operating system, and access times.
  • Usage Data: Pages visited, time spent on platform, features used, and activity patterns.

3. How We Use Your Information

We use your information for the following purposes:

  • Platform Functionality: To create and manage your account, assign tasks, track submissions, and facilitate group learning.
  • Communication: To send notifications about task assignments, submissions, approvals, rejections, and group activities.
  • Assessment & Grading: Faculty members can review, rate, and provide feedback on your submissions.
  • Leaderboard & Analytics: To calculate points, track engagement, and display leaderboards (visible only to admins).
  • Platform Improvement: To analyze usage patterns and improve our services.
  • Security: To protect against unauthorized access and maintain platform security.

4. Data Sharing & Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

  • Within the Platform: Your name, profile picture, and academic activities (posts, submissions, comments) are visible to other members of your groups.
  • Faculty Access: Faculty members and group admins can view your submissions, provide ratings, and access your academic progress.
  • Legal Requirements: If required by law or to protect our rights, we may disclose your information to authorities.
  • Service Providers: We may use third-party services (hosting, database management) that process data on our behalf.
Important: Your ratings and grades are visible only to you and authorized faculty/admins. Other students cannot see your individual ratings.

5. Data Storage & Security

We implement appropriate security measures to protect your information:

  • All passwords are encrypted using MD5 hashing before storage.
  • We use secure HTTPS connections to protect data transmission.
  • User-uploaded files (images, videos, PDFs) are stored securely on our servers.
  • Regular security audits and updates are performed.
  • Access to personal data is restricted to authorized personnel only.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Keep you logged in (session cookies).
  • Remember your preferences (remember me functionality for 30 days).
  • Analyze platform usage and improve performance.
  • You can disable cookies in your browser settings, but this may affect platform functionality.

7. Children's Privacy (Under Age 13)

Nexora is designed for educational institutions and may be used by students under the age of 13. We take children's privacy seriously:

  • We collect only the minimum information necessary for educational purposes (name, student ID, academic records).
  • Parental consent is obtained through the educational institution before account creation.
  • Parents/guardians can request to review, modify, or delete their child's information by contacting us.
  • We do not knowingly collect personal information from children without proper consent.
  • If you believe we have collected information from a child without consent, please contact us immediately.
Parent/Guardian Rights: You have the right to review your child's information, request deletion, or withdraw consent at any time.

8. Your Rights & Choices

Depending on your location, you may have the following rights:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete information.
  • Deletion: Request deletion of your account and associated data.
  • Data Portability: Request transfer of your data to another service.
  • Opt-Out: Opt out of certain data processing activities.

To exercise these rights, please contact us using the information in Section 11.

9. Data Retention

We retain your information as follows:

  • Active Accounts: As long as your account is active.
  • Inactive Accounts: Up to 2 years after last login, after which data may be anonymized or deleted.
  • Deleted Accounts: Data is permanently removed within 30 days of deletion request.
  • Legal Requirements: Some data may be retained longer if required by law.

10. Third-Party Services

Nexora may integrate with or link to third-party services:

  • YouTube: When you submit YouTube links, they are embedded using YouTube's iframe player.
  • Hosting Provider: Our servers are hosted by trusted third-party providers.
  • Analytics: We may use analytics tools to understand platform usage.

These third parties have their own privacy policies, and we encourage you to review them.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices:

Email: admin@nexora.com

Address: NICHE Kanyakumari, Kumaracoil, Thuckalay

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

  • Posting the new policy on this page with an updated "Last Updated" date.
  • Sending a notification to registered users (for significant changes).
  • Displaying a notice on the platform when you log in.

We encourage you to review this Privacy Policy periodically for any changes.